594bt's Privacy Policy

594bt ("we", "our", or "the Company") takes your privacy seriously. This Privacy Policy describes what information we collect when you use our website 594bt.cam or contact us in any way, the purposes for which that information is used, and how it is kept secure.

This policy applies to all 594bt services — online casino, sports betting, slots, live casino, and all related activities.

This Privacy Policy may be updated from time to time. We will post a notice on the platform for any significant changes. Continued use of the platform after an update means you have accepted the revised policy.

To provide safe and reliable services on the 594bt platform, we collect certain personal information. The categories of information collected are described in detail below.

2.1 Registration and Identity Verification Information

During account creation and the subsequent identity verification process, we may collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — minimum 21 years)
• National ID number or passport number
• Email address
• Residential address
• Occupation details (where applicable)

2.2 Financial Transaction Information

To process deposits and withdrawals, we collect the following information:

• bKash, Nagad, Rocket, or bank account details
• Transaction amount and date
• Payment method and reference number

2.3 Device and Browsing Information

Technical information collected automatically while using the platform includes:

• IP address and approximate geographic location
• Browser type and version
• Device type (mobile, desktop, tablet)
• Operating system information
• Cookie and session data
• Page view history and duration

2.4 Communication Information

When you contact our support team via live chat or email, the details of that conversation may be stored. This is used to improve our service quality and to provide better assistance in the future.

594bt uses collected information only for legitimate and specific purposes. Each purpose is described in detail below.

3.1 Service Delivery and Operations

• Creating and managing accounts
• Processing deposits and withdrawals
• Managing bonuses and promotional offers
• Maintaining gaming history and transaction records
• Managing the VIP program

3.2 Security and Fraud Prevention

• Identity verification and age confirmation (21+)
• Preventing fraud and money laundering
• Monitoring and investigating suspicious activity
• Ensuring account security

3.3 Customer Service Improvement

• Providing 24/7 support services
• Resolving issues and handling complaints
• Monitoring and improving service quality

3.4 Legal Compliance

To comply with applicable laws and regulations, we may be required to retain certain information and provide it to the relevant authorities.

3.5 Responsible Gaming

We monitor player gaming behaviour to promote responsible gaming. By analysing spending patterns or time spent, we can offer assistance where needed.

594bt never sells your personal information or transfers it to others for commercial purposes. However, information may be shared on a limited basis in the following specific circumstances:

4.1 Trusted Service Providers

Necessary information may be shared with trusted third parties who assist in operating our platform. These include:

• Payment processing organisations (bKash, Nagad, Rocket, etc.)
• Identity verification organisations
• Data storage and security service providers
• Game software providers (only the information required)

All such third parties are bound by contract and may not use your information beyond our instructions.

4.2 Legal Requirements

In the case of a court order, government directive, or other legal obligation, specific information may be provided to the relevant authorities.

4.3 Business Transfers

In the event of a company merger, acquisition, or asset sale, your information may be transferred to the new operating entity. We will provide appropriate notice before any such change.

594bt's website uses cookies and similar technologies. Cookies are small text files stored in your browser that help the website remember your preferences and activity.

5.1 Essential Cookies

These cookies are necessary for the core functions of the platform. Without them, login, payments, and other basic services will not work. These cookies cannot be disabled.

5.2 Performance Cookies

These cookies are used to monitor and improve website performance. They collect information anonymously and do not identify any specific individual.

5.3 Functional Cookies

These cookies are used to remember your preferences and settings (such as language selection). They make your user experience more convenient.

You can control or delete most cookies through your browser settings. However, disabling certain cookies may cause some parts of the platform to not work correctly.

594bt has implemented industry-standard technical and administrative measures to ensure the security of your personal information.

6.1 Technical Security Measures

• SSL/TLS Encryption: The highest standard of encryption is used during data transmission
• Firewall Protection: Advanced firewall systems to prevent unauthorised access
• Data Encryption: Stored sensitive information is kept in an encrypted state
• Regular Security Audits: Regular audits are conducted to identify platform vulnerabilities
• Two-Factor Authentication: An additional security layer for account access

6.2 Administrative Security Measures

• Access to information is restricted — only authorised staff can access the information they need
• Staff receive regular data security training
• Strict internal data protection policies are in place
• A rapid response plan is in place for security breach incidents

594bt retains your information only for as long as necessary. When determining retention periods, we consider the following:

• Active accounts: All information is retained while the account remains active
• After account closure: Transaction information is retained for a set period to meet legal obligations
• Identity verification documents: For a period determined by applicable regulations
• Support conversations: For a limited period to ensure service quality

Once the required period has passed, information is securely deleted or anonymised so that it can no longer identify any individual.

As a 594bt customer, you have the following rights over your own information:

8.1 Right to Access

You may request a copy of the personal information we hold about you at any time. We generally respond to such requests within 30 working days.

8.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request a correction. Some information can also be changed directly from the profile section of your account.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, we are required to retain certain information for a set period due to legal obligations.

8.4 Right to Object to Processing

You may object to your information being used for marketing purposes. You can contact our support team to request that you no longer receive promotional communications.

8.5 How to Exercise Your Rights

To exercise any of the rights described above, please contact our support team. We will verify your identity and process your request as quickly as possible.

594bt's services are for persons aged 21 and over only. We do not knowingly collect personal information from any minor.

We have age verification measures in place during the registration process. If we become aware that a minor's information has been collected by mistake, it is deleted immediately and the relevant account is closed.

If a parent or guardian suspects that their underage child has registered on our platform, please contact our support team immediately.

This privacy policy may be updated from time to time due to business changes, legal requirements, or technological developments.

For significant changes, we will:

• Post a clear notice on the website
• Notify registered users by email
• Update the date at the top of the page

Continuing to use the platform after the updated policy takes effect will be considered as your acceptance of the new terms. We recommend that you review this page regularly.

If you have any questions, concerns, or requests regarding this privacy policy, do not hesitate to contact us. Our support team is always ready to assist you.